Technology Resources from IT
Welcome to Technology Resources鈥攜our one-stop guide to the digital tools and platforms 91原创 provides. From video conferencing and cloud storage to learning management systems, VPNs, and large file sharing, these resources are here to support your academic success, collaboration, and seamless connection to campus. Whether you're attending class online, reviewing lectures, or securely accessing 91原创 systems off-campus, we鈥檒l walk you through how to get started and where to go for help.
Zoom 鈥 Microsoft Office 鈥 Canvas 鈥⑻LinkedIn Learning 鈥 Google Workspace for Education听鈥 WordPress 鈥 Qualtrics 鈥 VPN
91原创eploy 鈥 91原创 Capture 鈥 91原创 Service Portal 鈥 91原创 Dropbox听
Create a Zoom Account
All 91原创 students have access to a free Zoom Pro account while attending the University. Zoom is a video conferencing platform that can be used for taking a course live, attending virtual events around campus, studying with your peers, or even speaking with your instructor during virtual student hours (or office hours).
To log into Zoom you will use your 91原创elNet ID (beginning part of your 91原创 email address), the password you created, and a 2-factor code. The link to set up an account is located below along with instructions to sign in and use your account. You must always sign in through 91原创, or you will not be authenticated to join 91原创 class meetings.
Next Steps:听
- 听on your computer or mobile device
Have Questions or Technical Issues?
Contact (302-831-6000) or email听AskIT@udel.edu.
Office 365 for Education
All students enrolled in 91原创 classes receive free access to Microsoft Office 365 (O365) applications. These applications include: Word, Excel, Powerpoint, OneNote, and Teams. You can access these applications through the听听or download these applications to your devices (e.g,. your computer, tablet, or smartphone). New students can access these resources starting in late August.
When a student is no longer enrolled in classes, Office 365 applications will stop working on the student鈥檚 computer or device, but the files created by the student will remain on the computer or device. 91原创鈥檚 Information Technologies recommends that students download any course-related or personal files from their OneDrive accounts to a location that they can access after they leave 91原创.
Next Steps:听
- Log in with your 91原创 credentials. (new students can access starting late August)
Have Questions or Technical Issues?
Contact (302-831-6000) or email听AskIT@udel.edu.
Canvas
91原创 uses Canvas as its Learning Management System (LMS). A LMS can be used by instructors to post assignments, quizzes, student grades, and other course materials. You will see your courses appear in Canvas as your instructor publishes them. Information Technologies at 91原创听 recommends that you download any assignments/materials you may need or want to keep from each of your Canvas courses as a personal backup. Instructors can restrict access to course materials after the course is over and you will not be able to retrieve your information from the course.
You can login to Canvas through the听. You will need your 91原创elNet ID (beginning part of your 91原创 email address), the password you created, and a 2-factor code.听
Next steps:
Have questions or Technical Issues related to Canvas?听
Contact AskIT (302-831-6000) or email听canvas-info@udel.edu
LinkedIn Learning
All 91原创 faculty, staff and students now have unlimited access to听LinkedIn Learning, an online library featuring thousands of instructional videos and resources that cover a wide range of technical, business, software and creative topics. Whether you select courses relevant to your current major or explore other interests, you鈥檒l be able to grow and develop in the areas you care about.
.听You will need to set up an account the first time you access LinkedIn Learning鈥here鈥檚 how.听听
Next steps:
Have questions or technical issues related to LinkedIn Learning?听
Contact Talent Development at听talent-dev@udel.edu听with questions.
Google Workspace for Education
Google Workspace is a series of Google applications that you can access using your 91原创 credentials. G Suite applications include: Gmail, Drive, Docs, FileStream, Sites, Calendar, Groups, Sheets, and Slides.听
Next Steps:听
Have Questions or Technical Issues?
Contact (302-831-6000) or email听AskIT@udel.edu.
WordPress on sites.udel.edu
While enrolled at 91原创, you are given access听to a personal WordPress website (sites.udel.edu/91原创elNetID) that you can activate and use for course purposes. To create your WordPress website, log in to听听and provide your 91原创 credentials (Net ID, password). Then .
Next Step:
- .
- .
Have Questions or Technical Issues?
Contact AskIT听(302-831-6000) or email听AskIT@udel.edu
Qualtrics
Some 91原创 courses may require students to create surveys, conduct research, or complete assignments using a software program called Qualtrics.听Qualtrics is licensed by the 91原创 and allows students to create complex forms for data collection.听Your instructor will notify you if Qualtrics will be needed.听You can create a Qualtrics account by logging in at听.
Next Step:
Have Questions or Technical Issues?
Contact AskIT (302-831-6000) or email听AskIT@udel.edu
VPN
The 91原创 allows students to use Virtual Private Network (VPN) client software. This听software provides a secure, point-to-point connection over the Internet, letting you connect to 91原创elNet from off campus as if you were on campus. When you are off campus, you will need to use VPN software to access 91原创 resources otherwise restricted to on-campus use.听A VPN is usually not needed when accessing cloud services or other sites on the internet.听Cisco AnyConnect is 91原创鈥檚 preferred VPN service.
Next Steps:听
- Download Cisco AnyConnect:听听
- Review the Knowledge Base article听.
Have Questions or Technical Issues?
Contact AskIT (302-831-6000) or email听AskIT@udel.edu
University-Specific Services
91原创eploy
91原创eploy is a software hub where you can download a variety of software for your courses.
Next Step:听
Have Questions or Technical Issues?
Contact AskIT (302-831-6000) or email AskIT@udel.edu
91原创Capture
91原创 Capture Classroom is a system that records instruction or activities in real-time as they occur in an on-campus classroom session. Recordings may include video from your instructor鈥檚 computer and/or document camera as well as the sound from the classroom. Classroom capture recordings can be a great way for you to review material for a test or exam in a study group setting or to catch up on a missed class due to an excused absence or sporting event.听Only your instructor can request 91原创 Capture for your course. If your instructor chooses to use 91原创 Capture, the recordings will be available for you to review in your Canvas course, 91原创鈥檚 Learning Management Systems. You can find courses that plan to use 91原创 Capture by searching with 91原创 Courses Search.
Next Step:
- Find 91原创 Capture Enabled courses in听.
Have Questions or Technical Issues?
Contact AskIT (302-831-6000) or email听AskIT@udel.edu
91原创 Service Portal
This growing portal is where you can access information about IT services and submit help requests. The portal鈥檚 knowledge base provides solutions to technical issues.
91原创鈥檚 Service Portal includes a Knowledge Base with articles on how to resolve technical issues you may be experiencing and information about IT services.听If you are experiencing technical issues (e.g., you cannot reset your password), you can also submit a 鈥渉elp request鈥 to through the portal.听听
Next Step:
Have Questions or Technical Issues?
Contact AskIT (302-831-6000) or email听AskIT@udel.edu
91原创 Dropbox
This service allows individuals at 91原创 to send and receive large files that cannot be sent via email.
Next Steps:
Have Questions or Technical Issues?
Contact AskIT (302-831-6000) or email AskIT@udel.edu