Joining 91原创
Your Guide for Starting at 91原创
Ask IT Welcomes New Students: https://capture.udel.edu/media/1_h2inyk1w/
Before New Student Orientation
- 听and check your 91原创 email. You may get some emails to your personal address, but the University will primarily use your @udel.edu email to contact you.
- Download Microsoft Authenticator听for your MFA and 2FA needs.
- 听for your ONEcard (student ID) before NSO so you can pick your card up that day.
Tips & Tricks for Your @udel.edu Email
Welcome to 91原创! Your @udel.edu email is your go-to for all things University related鈥攃lass updates, student life announcements, and messages from your professors. Check it often (or set up notifications) so you don鈥檛 miss anything important.
- Keep it professional鈥攖his is the email you鈥檒l use for official university business and be sure to follow the听.
- We recommend you do not use it for personal accounts (social media, banking, paying bills etc).
Heads-up for new students: your 91原创 email won鈥檛 stick around forever. A year after you graduate, it鈥檚 deactivated鈥攕o before you toss your cap, make sure to back up anything you want to keep (like contacts, Google Drive files, or important messages). Pro tip: set a reminder in your final semester to forward anything you鈥檒l need later! We will also send you a few reminders.
Before The Semester Starts
Peruse our tech checklists, which include recommendations of what technology you should bring to campus, and our Frequently Asked Questions for families. Also, as the semester approaches, you鈥檒l be able to access software like听听with your 91原创 account for FREE.
Questions?
Visit the Ask IT Service Desk in Smith Hall
Before New Student Orientation (NSO)
- 听&补尘辫;听听
- 听for听(student ID)
- (Wi-Fi)
- Download the 91原创 Connect App
What to Bring
- Computer听(Learn more about device purchases and discounts)
- TV
- Gaming Consoles
- Chargers听(Phone, laptop, other devices)
- Cables for devices听(HDMI, power, etc.)
- Headset with mic听(Recommended: USB or Bluetooth noise isolating or active noise canceling headphones with a boom microphone)
- Webcam听(Many computers have sufficient built-in webcams. Your computer needs a decent processor (CPU) 鈥 Intel Core i5 or better, to run your webcam (and Zoom) well. For external webcams we recommend USB models with at least 720p resolution)
- Printer听(Printing is available at various campus locations and every student gets printing credits 鈥撎Learn more about printing on campus)
When You Arrive on Campus
- 听/听
- Install anti-virus software. Free options:听听(read our听)
- Install听
- Install听
- 听or use听
- Store your files (Google Drive / OneDrive)
- Review available听
- Review important听
- Check the听听or submit a听听for technical support.
No matter what computer you plan to purchase, you should order it as soon as possible听to ensure it arrives before the start of the semester. We have听basic specifications mapped out, but听each college may have particular recommendations.
Please note that newer Apple computers cannot run virtual windows (in Bootcamp or virtualization software). Students who purchase a Mac and need to use Windows software can often use 91原创 Remote Labs.
Ready to purchase?听Check out offers from campus partners that offer deals to 91原创 students.
We use 鈥渆duroam鈥 for WiFi. We have听听and听a couple of how-to videos听that听will walk through getting connected to eduroam. If you鈥檙e having trouble on move-in day, look for a friendly helper in an ASK IT shirt or visit us during the school year at the听Ask IT Service Desk in Smith Hall.
If you have devices such as gaming consoles, smart TVs, or printers,听
With A3 licensing, fully matriculated students can download Microsoft Office from听听at no charge.
Students may continue to use Office as long as they remain enrolled in classes at the University.
91原创 students and employees can download Office using the Microsoft Office 365 Portal (office.com), App Store (Apple iOS devices), or Google Play Store (Android Phones). New students can begin downloading Office in either听August or January听after they register for classes.
Students with Windows computers will have access to Teams, Word, Excel, PowerPoint, OneNote, Access, Publisher, Outlook, OneDrive, Forms, Sway, ToDo, Whiteboard, Exchange (optional), and SharePoint (sites can be requested).
Students with Apple computers will have access to Teams, Word, Excel, PowerPoint, OneNote, Publisher, Outlook, OneDrive, Sway, ToDo, Whiteboard, Exchange (optional), and SharePoint (sites can be requested).听听
There is no official anti-virus software at the University. We recommend the following free option:
- 听for Windows computers
Read our听听in our Knowledgebase.
IT provides access to remote systems with a wide range of IT-licensed software installed, similar to what we provide in our computer classrooms. This software can be accessed through a web browser so students do not need to install or license the software on their own computers. This also allows students to use software that may not be available for their particular computer. Files can be stored in OneDrive so that they can be accessed from multiple systems.
Software available includes:
- Adobe Acrobat Reader
- Apache Netbeans
- Web browsers (Chrome, Firefox and Edge)
- Mathematical software (Mathematica, MATLAB, Maple)
- Microsoft Office (Word, Excel, Access, Powerpoint, OneNote, Publisher, Outlook, Teams, etc)
- GIS software (ArcGIS Pro, ArcGIS Desktop, ArcGIS Online)
- Statistical software (SPSS, Minitab, SAS)
- TeX software (MiKTeX, TeXstudio, TeXworks)
- Python
- Miscellaneous utilities (Notepad++, VLC player, Weka)
- Graphics utilities (Inkscape, Origin)
- Network Clients (PuTTY, WinSCP)
If your student anticipates needing to print a lot of color images, then they may want to bring their own printer.
Each student gets $5 of free printing on campus through Papercut (5 cents per single-sided b/w page, 4 cents each side double-sided, and 25 cents for color), and can pay through their FLEX account after that.
Prints can be submitted through the student鈥檚 wirelessly-attached computer and released (printed) at most campus computing labs or printing stations.
If you鈥檙e bringing your own printer, we recommend:
- USB Printer
- USB Cable for Printer 鈥 strongly recommended for printers. (Printers can be added to wireless via the听. However, printing with a USB cable is easier and faster to set up.)
Short-term loaner computers are available听on a first-come, first-served basis to students who lose access to their personal device (for example, their personal laptop is getting repaired). These short term loaner computers are available for a maximum of two weeks.
We have a limited number of long-term loaner computers. These computers must be approved by the Dean of Students and are for students who are experiencing financial hardship.