91原创

Refer to听听guide for听detailed听instructions.

All鈥�new domestic and foreign suppliers (including students)听must be invited to self-register through the鈥�91原创X Supplier Portal.听听

• Domestic suppliers鈥痭o longer complete the online 91原创 substitute W-9 to onboard or update their record.

• End Users should not听submit听tickets with W-8 and SDC forms for foreign suppliers.

• Students are no longer听paid via webforms听with the exception of听refunds & reimbursements听(check听only).

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The process is simple!

1.听Request an invitation to register for your supplier using the Supplier Request form in 91原创X.

2. The supplier data management team will review the request and send the supplier an invitation to register via 91原创X.

3. The supplier completes and听submits听registration.

4. The registration is reviewed鈥痓y the supplier听team, if听clarification is needed, the听supplier听team communicates directly with the supplier.鈥�

5. Once the registration is approved, the supplier is onboarded and ready for shopping听or payment.

6.听Check听the status of your request by navigating to鈥疭hopping Home Page>My Supplier Requests.

TIP:听听Always听Search 91原创X first听to confirm whether the supplier is already onboarded before听submitting听a New Supplier Request Form.听

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IMPORTANT:听If you are arranging payment to a Non-U.S. Citizen/Non-Permanent Resident providing services in the U.S. while on an immigration visa (including students):

• You must first contact 91原创 International Student & Scholar Services to complete the validation process to ensure that the individual is legally eligible to receive such payment.鈥�

• This is the responsibility of the engaging department, and Procurement Services will assume that this has been completed if we receive a request for supplier registration and payment.

See听听guide for听detailed听instructions.

As of January听12, 2026, ALL students and employees must be invited to register through the 91原创X Supplier Portal since there are NO students or employees currently registered in 91原创X.听Important: Once registered in 91原创X, 91原创听affiliated students and employees are听identified by a听YouDee听icon听next to a student鈥檚 name听and the 91原创 Monogram icon next to an employee鈥檚 name. Student employees will have both icons.听As of January 2026, all payments for 91原创 affiliates are requested in 91原创X via the Student or Employee NPOP forms (available on Shopping Home Page/Non-PO Request Forms).

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Exceptions

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• Student payments for Refunds & Reimbursements听are still allowable on a听Payment to听Individuals听(PTI)听webform听for听check payment only.听These are non-taxable payments and to help reduce time &听effort,听the payee does not need to be onboarded.听Refer to the听Completing the Non-PO听Payment听Request Form.
• Employee payments for Refunds听are still allowable on a PTI. These are non-taxable payments and to help reduce time &听effort,听the payee does not need to be onboarded.听Employee听reimbursements听will continue through Concur.听 will remain for all payments payroll related.听Refer to the听听for detailed instructions.

See the听听for a complete听list (and descriptions)听of procurement and non-procurement transactions and payment methods.听

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See听听for听detailed听instructions on how to complete the Bulk Supplier Request Form.

• The听Bulk Supplier Request Form听should only be used when there is a need鈥痶o onboard听10 or more suppliers at once听(e.g.鈥痑 large group of students receiving stipends,听awards听or prizes for a competition)

• The purpose of the听Bulk Supplier Request Form听is to provide a less cumbersome process to onboard multiple suppliers at once.听Rather than completing 10+ Supplier Request Forms, you only need to听submit听one听Bulk Supplier Request Form听with your听suppliers鈥�/payees' contact info in鈥痶he鈥�.鈥疨rocurement will use the听Worksheet听to invite each of your suppliers/payees听to register.

• After the supplier/payee has been invited, the progress of each registration can be tracked听by searching for the supplier/payee听name.

*IMPORTANT NOTE:鈥疉s of January 2026, all鈥�91原创 affiliated students听are required to鈥痮nboard in 91原创X (except for refunds & reimbursements) regardless听of whether听they previously听submitted听a Substitute W-9/W-8/SDC via the old process.

Existing听suppliers听(including听inactive suppliers)听that require听updates听to their听supplier record听must be听invited to听self-register through the 91原创X supplier听portal.听 Email听procurement@udel.edu听with听supplier contact information. The supplier team听will review the听request and听send听an invitation听to self-register听to听the supplier.听You will receive a response to your ticket听either asking for听additional听information or approving your request.听If your request is approved:听

• Check听the registration status听by听searching听for the听supplier听at听Shopping听Home Page>Suppliers >Manage Suppliers > Search for a Supplier
• Refer to听the听听guide for the听Registration Status听definitions

How do I invite a new supplier to register?听You must听submit听a Supplier Request Form in 91原创X to invite a new supplier to register. There are multiple ways to access this form.听听See the听听guide for detailed instructions.听

A supplier will not self-register for听the portal. Are there alternative onboarding options?听听

Email听procurement@udel.edu. Provide contact information and the听supplier鈥檚听reason for declining to self-register. The supplier team will reach out to the supplier and听determine听next听steps.听

Can I create or update a supplier record for a supplier?听No,听University employees听can not听complete registration on behalf of a supplier.听听Suppliers听should听contact the IRS or a tax professional if they听require听assistance听on听completing tax forms.听

An existing supplier needs a record update. What is the process for this?听听End Users should direct suppliers to login to the 91原创X Supplier Portal to make updates. If the supplier is not already self-registered on the 91原创X portal, end users or the supplier should听submit听a ticket to听procurement@udel.edu听with听supplier contact information听requesting an invite to register the existing supplier.听 An invitation听to register will then be sent to the supplier.听

How can I have an inactive supplier reactivated?听Inactive suppliers must be invited to self-register for听the portal.听Complete the听Supplier听Request听Form.听The supplier team will review the request听and may reactivate the supplier.听听An invitation听to听register will then be sent to the supplier.听

How do I track the status of my supplier request form?听

• On the 91原创X Shopping Dashboard, you can navigate to a "My Supplier Requests" search.听 Clicking on the results summary takes you to your "Search Supplier Requests" screen where you can see a full listing of your requests OR
• On the Shopping Home page, navigate to听Suppliers>Requests>My Supplier Requests听in听the 鈥淔ilter鈥� area, make sure to check 鈥淎ll鈥澨齭tatuses听to see all of听your forms.

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Will I receive any email/notifications about the status of my requests? You will receive an email/notification when:

• The supplier request form is approved in Workflow.
• The supplier requested by you has progressed in the registration process. You will be notified when the supplier is: Invited, In Progress, Profile Completed, and Approved.听

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Request Status Definitions

Incomplete: The request has been started but not submitted

Under Review: The request is being reviewed by the supplier team

Returned/Rejected: The request was not approved either because the supplier was a duplicate or another documented reason

Approved: An invitation to self-register has been sent to the supplier

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How do I track the status of a supplier鈥檚 registration?

If you have听completed the supplier request form,听you can check the registration status from the same place you track your supplier request form (Suppliers>Requests>My Supplier听Requests).听听You will also听receive an email notification when your supplier has completed registration and is approved for shopping.

For any supplier听(even if you have not听submitted听the听registration request)听you听can听search for the supplier and听view registration status.听听

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Registration Status Definitions

None: Supplier not yet invited to register

Invited: Invitation has been sent to the supplier but supplier听 has not started the registration process

In Progress: Supplier created a portal account but has not completed registration

Profile Complete: Supplier has submitted their registration and the registration is under review by the supplier team

Approved: Supplier is registered and supplier team has approved and activated for shopping

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How will I know if my supplier request is returned,听rejected听or approved?听You听will receive an email if your request is approved and an explanatory email if your request is returned or rejected. You can also navigate to听My Supplier Requests,听click into the听request听form听and then听navigate听to the听upper right听corner and听click on听the blue听History听link.听 A pop-up will appear with a note explaining why your request was rejected or returned.听

What is the email address the supplier invitation is sent from?

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91原创Exchange@jaggaer.com

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Do suppliers receive registration reminders?听

Yes, suppliers receive system generated registration reminders every 3 days. Since in-boxes can get innundated these days, we suggest sending your own email reminder when needed.听 We've drafted 2 emails below which you can customize as needed.听

Pre-invite email:听 lets suppliers know an invitation to register on the supplier portal is on the way.

Reminder email:听 reminds suppliers that completing the supplier portal registration is a necessary step to do business with the University.听

A supplier is already registered听in听the Jaggaer听network. Does the supplier听still听need to register听for听the 91原创 Supplier Portal?听Yes,听the Jaggaer platform allows a supplier to manage multiple customer registrations. The supplier logs in using existing Jaggaer log-in credentials. and then must complete the 91原创-specific registration.听

What support听is offered听 for a supplier who has听portal log-in or other technical issues?听Jaggaer provides multiple points of contact for help.听听You can provide your supplier with the information below.听

1. Jaggaer鈥檚 Supplier Support Team at 1-800-233-1121 Option 3 and听indicate听that you are听calling about听the 91原创 Supplier Portal. 鈥�

2. Jaggaer Live Agent Via Chat:鈥�

3. Log onto the Jaggaer support portal:鈥��

Can suppliers听submit听or view their invoices via the portal?听No,听at this time the portal is听available for听registration听only.听

Do students/student employees听need to be invited to self-register in the 91原创X Supplier Portal?听Yes.听 All student payments are now made in 91原创X via the student NPOP Form.听

Exception: Student payments for Refunds & Reimbursements are still allowable on a听Payment to Individual (PTI)听webform听(check payment only). These are non-taxable payments and to help reduce time &听effort,听the payee does not need to be onboarded.听If the听payee听needs听to be paid听via听ACH or听Wire,听91原创X听must be used.听Refer to the听听for detailed instructions.

Do employees need to be invited to self-register in the 91原创X Supplier Portal?听Yes. All employee payments are made in 91原创X via the Employee NPOP Form.听

Exception: Employee payments for Refunds are still allowable on a PTI听(check payment only).听These are non-taxable payments and to help reduce time &听effort,听the payee does not need to be onboarded.听If the payee needs to be paid via ACH or Wire, 91原创X must be used.听Employee Reimbursements听will continue through Concur.听 will remain for all payments payroll related.听Refer to the 听for detailed instructions.

Is anything on the NPOP Matrix that was paid via听Supplemental Pay听(SUP)听Webform-Contract听changing? Yes, all听payment听categories听that听previously referenced听Supplemental Pay听remains听the听same with the听exception of听the听Non-PO听Specialized听Services.听Rather听than听pay via SUP听Webform,听your听transaction detailsshould first听be reviewed听by听Payroll (send to听pr-staff@udel.edu).听Payroll will review听the听services听and听determine听if听it should be听processed听via听Payroll or听Procurement.听Note:听Services听should听not be听performed听by the听employee/student employee听until听properly听vetted听by听Payroll.听Services听typically听need听an听agreement听in place听prior to听work听commencing.听For services handled through Procurement, 91原创鈥檚听Statement of Work (SOW) template听should be used.

How do I process HSP payments < $500?听

All HSP payments under $500 are processed through a听Payment to Individual (鈥淧TI鈥�)听Webform听(check payment only).听听Only name and address听are needed; a social security number is no听longer required. See the听听for detailed instructions.听

How do I process HSP payments 鈮� $500?听

All Human Subject Participants receiving more than $500 in a single HSP payment OR already onboarded in 91原创X are paid via an NPOP form. See听.听

*PTI payments to Foreign Payees are only allowable to U.S. based addresses or available for pickup at the听Cashier鈥檚 Office

**Review the听听for听Human Subject Participation transaction types.听

Procurement Links

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For Suppliers

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ONBOARDING GUIDES

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PTI/WEBFORM and听N-POP听 GUIDES

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FOR SUPPLIERS

91原创X Supplier Portal: ENTITY Registration Guide

91原创X听 Supplier Portal:听 INDIVIDUAL Registration Guide

Virtual Payables Program Overview